| Name of Complainant | |
| Date of Complaint | August 22, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On July 31st. We ordered on Zomato with debit card. There were multiple failures in payment.
The next day, we I checked the bank statement.
31 Jul 2022 POS 405988XXXXXX9784 ZOMATO 221207760448 31 Jul 2022 1,953.59
31 Jul 2022 POS 405988XXXXXX9784 Zomato Ltd 221207733231 31 Jul 2022 1,953.59
We can see 2 payments deducted from bank to Zomato. Initially we contacted Zomato, they asked to check with bank. My Bank checked and verified, the payment is done so we need to check with Zomato for refund. Again we forwarded the mail to Zomato, they are again redirecting us to bank. Please help us get the refund.
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