Payment of booking deducted and not getting refund after cancellation

Name of Complainant Deboleena Mukherjee
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Deboleena Mukherjee:

Booked room for 28th December at Novotel aerocity Delhi. Payment was done automatically. Had to change dates as wrong date got selected. So cancelled the booking ans now unable to contact any agoda customer care for refund!

Image Uploaded by Deboleena Mukherjee:

Payment of booking deducted and not getting refund after cancellation

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