Payment made via PayU and merchant has no record of payment but funds are out of my account

Name of Complainant Jules
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jules:

I purchased product online and the merchant used PayU. The funds are out of my account but lamer.co.za has no record of payment and my funds have been transferred out of my account. Contacted PayU multiple times now with the all the details and have not received a reply from PayU or the merchant.

Image Uploaded by Jules:

Payment made via PayU and merchant has no record of payment but funds are out of my account

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