Payment made through online but no order details on site and no update of it

Name of Complainant Heena Yasmeen
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Heena Yasmeen:

I have placed the order on pohunch.com but don’t see it in Recent orders.. I want my amount back if I don’t get the product. Unable to reach them via email call chat

Received email

Just to let you know — we’ve received your order #80383, and it is now being processed:

[Order #80383] (May 26, 2023)

Payment method: phonepe

Image Uploaded by Heena Yasmeen:

Payment made through online but no order details on site and no update of it

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