Payment made but no product/No response

Name of Complainant Sachin S P
Date of ComplaintAugust 13, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sachin S P:

Dear Sir/Ma’am,

I have purchased one duffle bag online through on 14 July 2019. Since then I’m chasing them written several mails and  chat though  their online chat app on website but no response. I have paid the complete amount of RS.799 through online.

There is no revert, no tracking details , no product or refund from them.

Enclosing the order detail, it has the payment confirmation as well.

Kindly help in getting the same resolved

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