Payment gateway charges not refunded for cancelled train

Name of Complainant Siddhardha
Date of ComplaintMarch 9, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Siddhardha:

Hi i did not receive payment gateway charges for the cancelled train. Many transactions are affected due to this and paytm is looting like any thing. The order id  s are 5112822134  and 5112109157

Image Uploaded by Siddhardha:

Payment gateway charges not refunded for cancelled train

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