Payment Deducted But Ticket doesn’t booked

Name of Complainant Avinash Singh
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinash Singh:

Dear UTS team,

I have booked a Railway ticket (Western Railway) from Virar to MeeraRoad Station Monthly Pass Journey for AC EMU local but the amount was debited from my account and the ticket was not issued in the app. Request you to issue/reverse a refund to my account immediately. Attaching the screenshot of my payment. I have to make payment ( But the non-issued ticket ). Attaching the screenshots for the same.kindly do the needful.

Image Uploaded by Avinash Singh:

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