Payment deducted but confirmation not received

Name of Complainant Shreyan kashyap das
Date of ComplaintJuly 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreyan kashyap das:

Today I ordered from /collections/home-audio/products/5-1-channel-soundbar-with-powerful-subwoofer-3d-surround-sound-and-dolby-audio-dual-wireless-rear-satellite-speakers-multiple-connectivity-modes

This link thats show me at YouTube.
But I still not received the confirmation details

Transaction details as below I paid Rs 485/-

Transaction No. 36861450879270 Rs 485.00 done for clovilla has succeeded Team PayU. Please kindly refund the money

Image Uploaded by Shreyan kashyap das:

Payment deducted but confirmation not received

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