Payment debited from bank but order not placed by Zomato

Name of Complainant Kawaljeet Singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kawaljeet Singh:

My name is Kawaljeet Singh i ordered food from Zomato on 26/12/2020. I made the payment through UPI and it went successful but zomato said they did not received the payment hence they cant place my order and they asked me to wait for 7 days for my bank to redund the amount but when my bank has already paid them the full amount so why will they refund me the amount ? They are totally cheating their customers. So kindly register a cheating complaint on them and take action.

Image Uploaded by Kawaljeet Singh:

Payment debited from bank but order not placed by Zomato

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