PAYMENT AMOUNT IS NOT REFUNDED BY PAYTM IN CASE OF TRANSCTION FAIL

Name of Complainant Mayank yadav
Date of ComplaintJuly 30, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mayank yadav:

PAYMENT AMOUNT IS NOT REFUNDED IN CASE OF TRANSCTION FAIL

I am a regular customer of paytm. So i purchase products in regular bases. On 11th july 2018 When i order a product through paytm payment amount will be deducted from my bank account but transaction fail.

For that reason i had complain of my  sitution to paytm customer care but the response is not satisfactory and when i trid to connect with customer care agent the call is connected after half an hour or more .Thankyou and please help

My Query Ref no.75463670,78058204

Image Uploaded by Mayank yadav:

PAYMENT AMOUNT IS NOT REFUNDED BY PAYTM IN CASE OF TRANSCTION FAIL

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