| Name of Complainant | |
| Date of Complaint | February 21, 2022 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAD BOOKED MY TICKET ON 18-DEC-2021 FOR CHENNAI TO PUNE FOR THE JOURNEY DATE 1JAN2022 AND 0N 24DEC2022 I RECEIVED A CALL FROM AIRLINES THAT MY TICKET HAS BEEN CANCELLED DUE TO SOME OPERATIONAL REASON. THEN I CONTACTED TRAVOLOOK CUSTOMER CARE THEY TOLD ME THAT I WILL RECEIVE MY AMOUNT WITHIN 7 WORKING DAYS AND AFTER 7 DAYS I AGAIN CONTACTED THEM THROUGH MAIL AND CALL THEY DIDN’T RESPOND TO ME AND AFTER SO MANY ATTEMPTS FOR DAYS THEY TOLD ME ON CALL THAT I WILL RECEIVE IN 30 WORKING DAYS. AFTER 30 DAYS I CONTACTED THEM THEY AGAIN DIDN’T RESPOND. PLEASE LOOK INTO THIS MATTER IT’S BEEN MORE THAN 45 DAYS.
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