Package missing

Name of Complainant Hanson Mendonsa
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Hanson Mendonsa:

I have placed 8 quantities (Birayani worth Rs.150 exclusive taxes) from the restaurant Kabab magic where i have made payment for 8 packages through my debit card, when i have received the order only 6 qualities of packages of food have been delivered whereas 2 package of birayani worth Rs.150 each have not been delivered.. when i contacted swiggy chat support team agent K_Supriyo, I_anuranj, A_naveen and K_ranjan were not able to resolve my query. When i asked them to refund my money or delivery the missing order they refused to do it and forcefully provide me coupon code. When i contacted to swiggy customer support number agent Rashmi totally refused to resolve my query and started to speak unnecessary things, when i informed her either return my amount or deliver the missing food she began to speak meaningless things which has no sense at all.

Attachment of proof have been attached for your reference please do the needful.

Image Uploaded by Hanson Mendonsa:

Package missing

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