Name of Complainant	SUBRATA BANERJEE
Date of Complaint	April 11, 2021
Name(s) of companies complained against	Oyo
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

• Sir I booked an oyo room at OYO 78356 SANKHABELA GUEST HOUSE, DIGHA, WEST BENGAL on 1st april 2021 , payment paid online, after booking i reached hotel then hotel staff said that one person staying is not allowed in Digha which I was completely unaware of but it was not written in the details in OYO app, so I had to cancel the order and cancelled it but no refund was made, so started calling their customer service OYO HELP 9313931393, after trying several times, their service number was unreachable everytime. I called on their number again on 5th april, but the customer care executive clearly said that refund not possible because I called them after 4 days, not on 1st april..but again on 1st april their number was unreachable..
• i want my REFUND..
• PLEASE HELP

Image Uploaded by SUBRATA BANERJEE: