| Name of Complainant | |
| Date of Complaint | July 11, 2023 |
| Name(s) of companies complained against | Oyo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have booked a hotel in Delhi from OYO app and paid the 1299 RS amount online. My booking ID: V5JN8175 After one hour i have reach to hotel name:B-4/144,Shiv Shakti, Safdarjung Enclave New Delhi,Delhi. Hotel receptionist deny the pre booking of OYO i have talked to property manager and he said that their website is not working so they can not accept the OYO booking and i have to take pay at hotel and choose the tarrif accordingly. I have complaint regarding this on oyo helpline and they said they would escalate this and help. I have leave the hotel and didnot checked in. Now after 3 days they are refusing to give refund amount.
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