Name of Complainant	Rahul Jatav
Date of Complaint	March 15, 2023
Name(s) of companies complained against	Agoda, Oyo
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I book oyo hotel from agoda app. Then I go for hotel hotel reception tell no roo. Available please call customer service executive.
Then oyo representative tell book another hotel near your location.
And current book I cancel your payment refund next 24 hr.
Next after 24 hr I call they say I didn’t fund any details related to your booking I’d. Again I call one representatives transfer call to refund team automatically call cut.
Please help that’s a serious issue

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