| Name of Complainant | |
| Date of Complaint | February 18, 2024 |
| Name(s) of companies complained against | OLA |
| Category of complaint | 2-wheelers |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked Ola Scooty on 13th Feb’24 where Ola experience center executive gave me proforma invoice of 1,30,000 and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, which he didn’t tell me which I got to know nest day. The price was reduced to 1,04,000 and still I didn’t had update on where is the delivery though I was told it would take 9-10 days when I did the payment.
I asked Ola executive to either cancel the booking or adjust but he declined saying that it’s already registered which I quite didn’t understand.
Informed Ola executive that how vehicle can be registered whereas until yesterday you were saying that it would take 10 days for same.
Anyway, I need help with the solution as I have decided not to take delivery of the Scooty. I am sure, if price would have increased then Ola would have taken extra money and in this case also they should follow the fair practice.
