OTP taken on call but not delete parcel

Name of Complainant Rajat Rikhari
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajat Rikhari:

Today 23rd of December 2023, my parcel from ajio was arriving by ECOM EXPRESS. The delivery boy called me on my phone for the OTP for successful delivery of the parcel and said that he is giving my parcel at my office as I was not in my home. I gave the OTP and then crosschecked at my office via call if any parcel is delivered. There was no parcel delivered at my office. Till then the contact number of the deliver boy is switched off. Please take strict action against the delivery boy as he had attempted a theft of call.

Image Uploaded by Rajat Rikhari:

OTP taken on call but not delete parcel

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