Ordered something else received a different product in broken condition

Name of Complainant Thamemul Anzari
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Thamemul Anzari:

I’ve ordered for the necklace with golden colour but received a different one with broken kundan and earrings

Tried to raise a return request but the link is not working nd unable to raise a request

Image Uploaded by Thamemul Anzari:

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