Ordered one dress received another dress I would like to complaint this site

Name of Complainant Soumya
Date of ComplaintJanuary 5, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Soumya:

The delivery of Alia Cut Kurta sets arrived on 01/01/2024. I was shocked to find the product delivered were not what I have originally ordered. Our order was 1 quantity of Alia cut Kurta Sets in S size. However, half cut saree piece were delivered to us instead. I attached photos of the delivered goods and its invoice. I paid 869/- prior to inspecting the product, but as you can see, the product delivered are different from what was stated in the invoice. I tried the procedure of requesting refund by sending an email, but the provided email was not found.

It would be greatly appreciated if you could help in getting refund of 869/- and also I would like to file the complaint against “https://trishumba.shop/” website.

Image Uploaded by Soumya:

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