| Name of Complainant | |
| Date of Complaint | January 7, 2019 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On Jan 02, 2019 i ordered two items on the offer of 500 instant discount payment is done online through credit card. On Jan 03, 2019 i got messaged “your order cancelled by seller”. I called to customer care and they told order cancelled by seller i.e. RetailNet.
Again i placed fresh order without offer and the order is accepted by the same seller i.e. RetailNet and it is successfully placed.
So the same item without offer everything fine, so this incidence i make Twitted and hash tagged to Flipkart and Walmart. then i got calls again and again from Flipkart. I told sorry for this thing and they promised not be repeat the same incidence in future, 4-5 times they called.
Now the interesting thing is Flipkart deleted my account and the reason is “Hello,
We’d like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you’ve purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
Regards,
Shaik Ahamad
Flipkart Customer Support ”
Waw what a superb reason they give, if 1-2 items are purchased for selling then Flipkart has to analysis all the users account.
And the thing is i was Flipkart Plus member and i have more than 100 coins, now i am unable to access all coins and account.
Image Uploaded by vikash:
