Ordered high specifications phone but recd wrong phone. Unable to cancel.

Name of Complainant Mariyappan
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mariyappan:

Hi,

I was ordered
Order Details: Payment Details:
Order date – 12/10/19, 10:05 AM Payment Through – PAYTM

Payment Status – Paid

Payment ID – 20191210111212800110168316101677009

S.no Product Unit Price(₹) Quantity
1 Speria K5 Notch Smart Phone 8GB RAM 128GB ROM Sale (Speria K5)

Status
Order Received
But I recd 1 GB RAM and 16GB ROM.  I recd a different package and I need to return my phone. I am not happy with this product and quality.
Return the money to me.
Regards,
Mariyappan,
8838053254.

Image Uploaded by Mariyappan:

Ordered high specifications phone but recd wrong phone. Unable to cancel.

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