| Name of Complainant | |
| Date of Complaint | October 31, 2020 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I placed online order on Amazon.in dated 18.10.2020 amounting Rs. 5779.10. These items are basically pantry and household items. In the order, there was 3 nos. mustard oil alongwith other items.
Once we open the items for reconciliation, we found that one (1) bottle of Mustard oil is missing. I raised the complaint on Amazon.in customer support and they told that they will provide resolution till 25.10.2020 and asked me to contact them on 25.10.2020.
I called them on 27.10.2020 and got to know that, they are saying that the items has been delivered which infact is missing in the consignment.
I asked them to escalate the matter for further enquiry, they told we cannot do anything in this matter and disconnected the call.
Image Uploaded by Javed Akhter:
