Order not yet received,description says order delivered

Name of Complainant Michelle mario
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Michelle mario:

Ordered from Paytm mall.

Order not received yet, order description says order delivered.

I did the follow up with customer care, they done the investigation with courier partner and said issue resolved saying order delivered.

As I customer still I’m not received the order.

I’m really fed up,asked them to arrange a call but not done.

From past one week I’m doing the follow up, yesterday they came up with the solution of ordered delivered to manosarii, I don’t know who is manosarii.

Image Uploaded by Michelle mario:

Order not yet received,description says order delivered

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