Order not recvd. Full paid Online

Name of Complainant Madhuri K
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhuri K:

on 5th November I booked and paid online for 1 Kurti and pant set worth Rs. 499 on Trendy Western Site.
Order #TW16987 confirmed  mail received on 5th November at 3:24 pm
Shipping Policy of Trendy Western is——

Pls Check Your Shipping Policy,and Let me know my dispatch details.

Order #TW16987 confirmed

Shipping Policy

At trendywestern, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to all destinations within India..

1. Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 5 business days to ship goods out of our warehouses across India. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your trendywestern merchandize, please add the shipping times given below to the 5 day order processing period.

2. Delivery methods, times and cost

Shipping Destination Shipping Service Dispatch times
Within India Domestic shipping companies.. 3-5 business days

but still till date I have not received my order.

Pls help me out from this matter or return my money.

 

Thank & Regards,

Madhuri

7400430522

Image Uploaded by Madhuri K:

Order not recvd. Full paid Online

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