Order not received but updated as delivered

Name of Complainant Balla sai sravya Sri
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Balla sai sravya Sri:

I have placed an order for curtains of : 1. 7 feet curtains quantity 2 2. 5 feet curtains quantity 2 I received 7 feet curtains quantity 2 but didn’t receive 5 feet curtains quantity 2 on 19th March, 2023. Order ID: ​893338438264 AWB: ​3448356339451 And i raised complaint regarding the refund for the order which was undelivered. But today (22/03/2023) i got mail specifying as ” We are sorry to inform you that based on our validation through the system, we would be unable to accept your claim regarding missing order with same awb as it breaches our Meesho policies” As the order stands undelivered so why i cannot get refund. We customers are getting cheated. We pay full amount for product but we don’t get delivered the total order. This is fraud happening with customers. We cannot trust meesho anymore. As this is third time I am facing the same issue. Pls look into the issue and provide resolution.

Image Uploaded by Balla sai sravya Sri:

Order not received but updated as delivered

One thought on “Order not received but updated as delivered

  1. Hello Sravya, we apologize for the inconvenience caused. We had already escalated the issue to our team and an update has been shared via ticket number 61823324. We request you to check the resolution in the same ticket. We appreciate your understanding in this regard.

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