Order not delivered. Showing delivered

Name of Complainant Debosmita Dey
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Debosmita Dey:

Dear Team,

I am having very bad experience with Amazon.
I had booked IKEA Holmo light and E27 bulb on Thursday ( 29th October) and also paid 100/- extra to get delivered within 1 day and the delivery was scheduled on Saturday 31st October.
Without delivering the requested item the status shows delivered.
I have spoken to customer care executives but no one is able to say anything clearly.
I need clarification why such unprofessional services we are getting from Amazon.
I have already paid for the product so i am need dier need of it.
I need to know when should i get?
Customer care says they would need 5 working days to solve this issue which i found was the most lame excuse i was given.
I expect a early response from your end.

Image Uploaded by Debosmita Dey:

Order not delivered. Showing delivered

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