Order cancelled without my acknowledgement

Name of Complainant Kabeer Awasthi
Date of ComplaintSeptember 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kabeer Awasthi:

I placed on September 22nd during the Big Billion Day Sale.

Order ID: OD126064313914040000 (Iphone 13)

Order ID: OD126064193340108000 (Iphone 11)

Both the orders were automatically cancelled, and I had no intimation from anyone from Flipkart. I have already spoken to nine of your customer care executives. A few of them are ( Sachin, Saksham, Aakash, Tanya-Senior,Geeta). All of them disconnected my call in between without providing me with any resolution to either of the orders.

I need a resolution for both the orders. I cannot place a new order as there is a difference of 10K now between the prices.

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Order cancelled without my acknowledgement

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