Order Cancelled by Flipkart Without Permission

Name of Complainant Dhruv Kapadia
Date of ComplaintOctober 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhruv Kapadia:

Dear Sir,
I had placed an Order with Flipkart For AC during the Big Billion Sale on 2nd October. And The Ac was supposed to be Delivered on 11th October, but the same Wasn’t Delivered and then on 14th October, the Order was Cancelled from Flipkart’s End without even Informing me. And When I contacted Flipkart they Just told me that As the Order was delayed it was Cancelled. I am Customer Who bought the Product and Its my right to be asked whether I want the Product or not, but they Just Simply Cancelled it, that to on 14th October that is after 12 Days of Placing Order. And they have Mentioned reason as Delivery Agent was unable to Contact you, But I didn’t receive any Call from any of the Agents the Order was simply Cancelled.

The Order ID is OD116689558915978000.

I Want my product to be Delivered as the I had Purchased the same under Big Billion Sale with a Good Discount.

Image Uploaded by Dhruv Kapadia:

Order Cancelled by Flipkart Without Permission

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