Order cancellation by zomato

Name of Complainant Anjali Ork
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjali Ork:

I ordered a cake on 04 Aug from zomato. It’s shows delivery time of 72 min but after 45 min my order cancelled by zomato. I am not getting my refund till date i.e. 11 Aug. If a customer cancelled order then there is fine on customer. But if zomato cancelled order then there is no fine? Infact there is delay in refund by zomato.

Image Uploaded by Anjali Ork:

Order cancellation by zomato

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