Order and Payment issues with JIo mart

Name of Complainant Hardik Naik
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Hardik Naik:

I had tried placing an order on JIO Mart on 4th June 2020. I proceeded to the payment and payment was done Successfully. Money got deducted from my account. However the order was not successfully placed and the tems are still in my cart.

I had raised a complaint with Jiomart via email. I have not received any concrete solution of the same. Also they are unreachable on their telephone helpline numbers. I feel cheated.

Image Uploaded by Hardik Naik:

Order and Payment issues with JIo mart

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