Name of Complainant	Disha Shrimali
Date of Complaint	September 26, 2020
Name(s) of companies complained against	Crazefobia
Category of complaint	Cyber Crime
Permanent link of complaint	Right click to copy link
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On 2nd sep 2020 I ordered 3 combo night dress set with order no #37910 from crazefobia. After 5-6 days I tried to check the site for update but it redirected me on another site named Shopify.com after that I tried to reach the razorpay through which our transaction took place but even they were not able to contact them. Today I got their number 6289087209 from Facebook so I called them to ask for refund so they started asking for my debit card details
https://www.surveymonkey.com/r/X8LP7NY through following link and them when I asked them that I want them to generate payment through razorpay or bank they denied that this is the criteria they follow. Then they asked me if I used Google pay and them they tried to make transfer from my account to their account by saying that I will have to write referral code at the place of money to be transferred. I request you to please look into my matter I will attach all the emails I send to them and razorpay as well as their no from which they gave me a call back 9749888751 .

Image Uploaded by Disha Shrimali: