Airtel mobile no unable to make or receive call despite having a valid plan

Name of Complainant Joyshil
Date of ComplaintSeptember 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Joyshil:

I have recharged my airtel no with Rs 199 pack for unlimited call benefits along with data benefits of 1.5 GB/day for 28 days. Since for a week before, I am unable to make call from my airtel no and while making a call, it is complete silence during the call.Also, I am unable to receive call in this number as while making a call, it always say that it is either swittched off or out of network coverage, while it is still swittched on and having a network coverge as shown in the network bar. The internet network of my airtel no is still working but with a very low data speed of 30-50 kB/s. Since, I have a valid plan along with the call and data benefits for which I have paid, it is highly frustrating and annonying for me to face a problem like this. I have tried to complain with the help and support option of airtel thanks app, but to no avail. I have to use this no for my office and other networks so it is much difficult for me to not able to communicate to them. I would like to

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Airtel mobile no unable to make or receive call despite having a valid plan

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