Online fraud via flashmall & Mogsiapx

Name of Complainant Ankit
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit:

I have ordered a mobile cover (₹799) via facebook ad and I have received wrong product (₹50).

Unboxing video link : https://1drv.ms/v/s!AkeGj7-4uf05qQo04kYAAWU5_1Va

My order was delivered via bluedart.
Order ID : 77778919654

I also talk to bluedart customer service but they didn’t provide sender details (they didn’t have anything except name “online hub”.)
Email mention on package slip : ccgroxor@gmail.com

Facebook ad publisher
Page ID : 101963445799006
Page link : https://www.facebook.com/MOGSIAPX
Ad library ID: 678474687053535

Seller web site : https://www.flashmall.store/

Product that I have ordered link :
https://www.flashmall.store/products/aluminum-alloy-anti-fall-slim-phone-case

Image Uploaded by Ankit:

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