Online Fraud – Complaint Regarding Incorrect and Damaged Order – Order #58271

Name of Complainant Sujit D Arya
Date of ComplaintJanuary 15, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sujit D Arya:

Dear Online Consumer Court,
I am writing this to formally file a complaint against thefashionbliss.shop regarding a recent transaction that has resulted in a substantial violation of consumer rights.
Details of the Complaint:
Order Information:
Order Number: 58271
Date of Order: 05/01/2024
Description of the Issue:
I placed an order on [Order Date] for Men’s Sports Style Khaki Jogger Pants with Box Pockets (Pack of 2) from thefashionbliss.shop for Rs. 899/-. However, upon receiving the items, I discovered significant discrepancies:
Size Discrepancy: One pant is too small, and the other is excessively large.
Quality Issues: The received pants appear to be old and torn, indicating a online fraud.
Incorrect Item: One of the received items is a ladies’ pant, which is entirely different from the men’s jogger pants I ordered.

Requested Resolution:
I am seeking the intervention of the Consumer Court to ensure a fair resolution to this matter. I request the following remedies:
Full refund of Rs. 899/-.
Compensation for the inconvenience caused.
Supporting Documents:
I have attached screen shot of the order confirmation, communication with the company.
I am confident that the Consumer Court will carefully review this case and take the necessary steps to uphold consumer rights. I am open to any further documentation or information required to facilitate the resolution process.
Thank you for your prompt attention to this matter, and I trust that the Consumer Court will ensure a fair and just resolution.
Sincerely,
Sujit D Arya

Image Uploaded by Sujit D Arya:

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