Online air ticket refund fraud

Name of Complainant S.Nandakumar
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by S.Nandakumar:

I have booked ticket from Chennai to Varanasi on 8Apr paid 10696/- on Travolook  website, after money has detected  someone from Travolook asked to pay 2500/- for fare difference but I didn’t paid and asked to cancelled the ticket. For that they charged 3500/- i admitted. Then they sent ticket cancelled mail and refund amount Rs7196/- but still now amount hadn’t received after 3 more reminder mail sent from my side they didn’t respond too. Earlier they sent mail stated that refund amount will be paid within 7 -10 working days but now actual working days gone 25.

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Online air ticket refund fraud

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2 thoughts on “Online air ticket refund fraud

  1. I booked my Indigo 6E – 6493 ticket (REF238747258) from Ahmedabad (AMD) to Varanasi (VNS) and ticket booked through on April 4th 2021. The total amount of INR 3631 got deducted and my tickets were cancelled by Travel look Agency. After complain raised on but refund amount not done till now.

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