| Name of Complainant | |
| Date of Complaint | March 12, 2024 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had book a ticket from Vijayawada to vishakapatam on 11 march 2024 at 10:39 and I had reached boarding point at 10:15 but bus had be came to boarding point and now I had seen bus track location it had been crossed my boarding point
Such a worst experience
Dear Mr. Charan,
We sincerely apologize for any inconvenience caused to you. To make up for the trouble, we have initiated a refund from our end. The refund has been credited back to your source account. If you don’t see the refund amount reflected in your bank account, which was your source of booking, please contact Redbus for further assistance.
Thank you for your patience and understanding.