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Not Returning the WRONG PRODUCT they delivered.

Name of Complainant Afshan
Date of ComplaintFebruary 8, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Afshan:

I ordered a (a blue suit) product on 26th Jan and it got delivered a wrong product (denim and tshirt/top)on 3rd Feb. I initiated return under reason ” completely wrong product” still when pick up/delivery service agent came he said that as product is not same as compared to the picture so they REJECTED the pick up. Then I contacted Customer care they said they have taken measure , so return would be hassle free. But again pick up/delivery service agent said as image of product is different so pickup/return was cancelled. Again contacted customer care, same resolution. then again rejected. So 4 times return was not accepted. Calling customer care, waiting on Hold for 20 min then customer support says its my fault to accept wrong product. How I am supposed to know whats inside the opaque packet and why did you give that option of return of wrong product when you are not accepting the return.

Image Uploaded by Afshan:

Not Returning the WRONG PRODUCT they delivered.

One thought on “Not Returning the WRONG PRODUCT they delivered.

  1. Dear Afshan, we’re genuinely sorry to learn about the issue you’re experiencing. To assist you better, please provide us with the details by clicking here: https://bit.ly/meelnk. Our team will promptly investigate the matter and take the necessary actions.

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