| Name of Complainant | |
| Date of Complaint | February 8, 2024 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a (a blue suit) product on 26th Jan and it got delivered a wrong product (denim and tshirt/top)on 3rd Feb. I initiated return under reason ” completely wrong product” still when pick up/delivery service agent came he said that as product is not same as compared to the picture so they REJECTED the pick up. Then I contacted Customer care they said they have taken measure , so return would be hassle free. But again pick up/delivery service agent said as image of product is different so pickup/return was cancelled. Again contacted customer care, same resolution. then again rejected. So 4 times return was not accepted. Calling customer care, waiting on Hold for 20 min then customer support says its my fault to accept wrong product. How I am supposed to know whats inside the opaque packet and why did you give that option of return of wrong product when you are not accepting the return.
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