| Name of Complainant | |
| Date of Complaint | September 26, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Very very disappointed with customer support, no solution provided to my status from last 45 days I am continuously calling to get the refund for my order but too much waiting time. Everytime I called they just said wait for 24 hours and do nothing for the solution.
When I received the product I raised the return request as I received wrong product then pickup agent decline for pickup then I call to customer care to tell that I received wrong product after that they said please raise return request again we will pick up the product that time and product was picked up by their agent as I received message for the pickup and also got the call from pickup agent same I shared in screenshot.
After that I continuously called to get the refund of the product but not received. After few a days they said we return the product then you will have to raise the return request again I said ok but they didn’t return the product.
Now after 45 days later they said we didn’t picked up the product. I attached the screenshot of the pickup message and call received from pickup agent then I provide the product to him.
I am requesting you to help me to get the refund of the product.
My Order ID: 1179803 91094317372003
Case ID I already registered on Myntra against this Issue: IN21091809414357336181, IN21082714484896608960, IN21092214072814096894
