| Name of Complainant | |
| Date of Complaint | December 16, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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To my account live chat option is not showing. I ordered special chicken biriyani and buttermilk but I received buttermilk and only biryani without chicken like veg biryani. This is order number: 2011022583. If I send mail no one respond after 48 hours also. if I contact live chat from my friend mobile, live chat agents telling me to chat from same account. Live chat option is not available then how i contact from same account? Madhav is my name. I attached the screen shots for live chat agents is not responding i contacted soo many times names shwetha,sumedha,sumit and mansi. Please take serious action on above agents. I’ve all the chat records.
Image Uploaded by Madhav: