Not initiating the refund amount & cancelling the order without customer concern

Name of Complainant Venkata kotam raju . Sarikonda
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkata kotam raju . Sarikonda:

Dear sir ,

This is kotam raju sarikonda . I’ve ordered for realme pad -4 bearing order id OD225819844828559000 . On 24 august

. I DONT KNOW WHY MY ORDER WAS CANCELLED . THE DELIVERY GUY CAME TO DOOR STEP AFTER CANCELLATION( FROM YOUR SIDE) . I have paid the amount

As I need the product . He haven’t returned my amount nor delivered me the product . He was saying that If I receive the OTP then I can deliver the product . I contacted customer support team of flipkart to resolve the issue but all went in vain & till date my refund has not been initiated

Regards

Kotam raju sarikonda

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