| Name of Complainant | |
| Date of Complaint | October 3, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am extremely sorry to say this that your company is a big time fraud and cheater.
I placed an order and later on I got to know that I have placed the order for wrong item so I wanted to make some changes in that I approached both Zomato and restaurant but no onen helped me and there was option coming in to cancel the order though my order was not yet even prepared so I cancelled the order with a thought I will get my money back.
I spoke to one executive over the chat and I got to know that entire amount will charged as penalty since I have requested to cancel the order.
This is really rediculous as I have never heard with any other company like this and now I want that same amount back else I am going to consumer forum, plus I will ofcourse put all this on social media and make ZOMATO’S name worst
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