Not Delivering Product

Name of Complainant Ashutosh Kumar Jha
Date of ComplaintOctober 19, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashutosh Kumar Jha:

 ordered a laptop ACER SWIFT 3 SF315-52G on 10th October during the Big Billion Day sale ( @ 44990 INR). The estimated delivery was on 16th October 2018 but it has not been delivered yet. When I called the customer support, they say it has been damaged during shipping and now you have to reorder it. The price of the laptop is 64990 INR now, which is 20000 Rs greater than at which I ordered it. If there is stock, why can’t flipkart replace the damaged product. They don’t even tell me the sellers/retailers name so i can file a complaint in Consumer Forum.

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Not Delivering Product

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