Not able to get any support from the PayTM seller. Knife and gas lighter are not working

Name of Complainant Shankar
Date of ComplaintApril 4, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shankar:

Hi team,
The order number is 12818928436.
I had called the paytm custom care number but it doesn’t gets connected. I wrote an email but the delivery gets failed.

I had ordered the gas stove product from bangalore and wanted this to be delivered in Bihar. We came to Bihar last week and started using it and as soon as we started using it, the burner was not igniting properly and now there is a gas leak from the burner. If we ignite one burner then there will be a gas leak from the other burner. I checked the seller details in invoice but there no phone number or email ID to tell them. I’m not able to get any support from the seller.
Also the knife and gas lighter are not working.
  1. Can you please check with the seller and get the issue fixed.

Image Uploaded by Shankar:

Not able to get any support from the PayTM seller.  Knife and gas lighter are not working

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