Name of Complainant | |
Date of Complaint | December 14, 2023 |
Name(s) of companies complained against | SWIGGY |
Category of complaint | Hotels & Restaurants |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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I have placed an order for Dilliwala Paneer Makhani bowl ( VEG ) on Swiggy. Instead of veg I have been given chicken biryani that too with Veg label. This is unacceptable as I am pure vegetarian.
Now swiggy may tell this is issue of NH1 kitchen but swiggy has to be held responsible because I trusted swiggy.
Now who should be held responsible? Eat club or swiggy?
I contacted customer care and they offered me Rs. 182 refund, do you think refund resolved this issue? What about my sentiments?
I have attached images.
Image Uploaded by Rakesh C Jakati: