Non veg food delivered instead of Veg

Name of Complainant Rakesh C Jakati
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rakesh C Jakati:

I have placed an order for Dilliwala Paneer Makhani bowl ( VEG ) on Swiggy. Instead of veg I have been given chicken biryani that too with Veg label. This is unacceptable as I am pure vegetarian.

Now swiggy may tell this is issue of NH1 kitchen but swiggy has to be held responsible because I trusted swiggy.

Now who should be held responsible? Eat club or swiggy?

I contacted customer care and they offered me Rs. 182 refund, do you think refund resolved this issue? What about my sentiments?

I have attached images.

Image Uploaded by Rakesh C Jakati:

Leave a Reply

Your email address will not be published. Required fields are marked *