Non refund of returned order

Name of Complainant Gaurav Gupta
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav Gupta:

For order number 406-3671493-6387558

A return pickup was done, but it wasn’t updated in the system, after multiple follow-ups with the Amazon customer support over 3 weeks, they have not been able to resolve the issue.

they have not even provided a complaint number to follow up on. i have raised this issue to chat support, phone support as well as email support, but to no success.

I would not want to waste any more time going back and forth with their customer support, so raising it on the consumer forum

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Non refund of returned order

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