Non refund by amazon.in

Name of Complainant Samyukta Girish
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Samyukta Girish:

Amazon charged me Rs. 150 extra on a speaker product for next day delivery. The product arrived 3 days late and in a damaged condition. I had to go for replacement which again took 3-4 days. They never returned the extra charge of Rs. 150. The customer service executive confirmed that it will be refunded in Amazon pay balance but I never received the money and in a recent call I understood that they never took any action for this.

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