NON DELIVERY OF PRODUCT AND CANELLING PRODUCT AT FINAL DELIVERY STATION

Name of Complainant MOHITSINH JADEJA
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by MOHITSINH JADEJA:

Amazon.in order

Order id 171-0307203-7554756

Hii i had ordered the above item on amazon.in during the great indian festival sale. t was shipped and today morning it was cancelled at final delivery station..

Contacted customer service and they are saying it was cancelled by me (the customer), i have not cancelled it
They were giving such foolish replies and excuses..

When i asked for replacement or compensation, they denied,

When i asked for lodging a complaint, they denied saying not possible.

Why customer has to suffer for unprofessional behaviour of amazon or amazon logistics?

I want the item to get delivered to me..

Pls help me in getting my item delivered..

Thanks

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