| Name of Complainant | |
| Date of Complaint | August 21, 2022 |
| Name(s) of companies complained against | cs-head@flipkart.com, flipkart.com, grievance.officer@flipkart.com) |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered Grocery products on Flipkart on 1st August order id is OD225622985370127000 which agreed delivery was 4th August 7:30am to 1:30pm but this order is not delivered till date. Then i got message for delay in the delivery of the products for the next day. But again the same took place the very next day by evening i received message for the delay of the delivery and the products to be delivered on the consecutive day. This incident is continuing till date. Within this period of time (from 4th august to 15th august) i made contact with flipkart customer care for the reason of the delay in delivery of products frequently but they answered that the product will be delivered on the mentioned date which was not constant .Also they did not raise any complain against my issue. On 15th august a complain was raised complain no-IN22081522523266370547 with confirmation that my issue will be resolved within 18th august. But the products has not been delivered on the date mentioned. After this continuously two complains were raised with complain no-IN22081523262576032186 and IN22080521364288982282 respectively. I am very much harassed with this procedure and I want my products to be delivered at the earliest else my ordered amount to be refunded.
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