Non-cancellation of undelivered items

Name of Complainant Subham Bhattacharya
Date of ComplaintOctober 12, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Subham Bhattacharya:

I placed an order with Snitch. The shipment is delayed beyond an acceptable timeline, and the company is refusing to cancel this order and issue refund. They only have a whatsapp chat support in terms of dispute resolution and that chat tells me that I do not have any product to cancel or track.

Image Uploaded by Subham Bhattacharya:

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